Last Updated: October 13, 2025

Please read these Terms and Conditions (“Terms”) carefully before using the https://one2shop.com.my website (the “Service”) operated by one2shop (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password that you use to access the Service.

Products and Pricing

We specialize in premium seafood and bird’s nest products. We make every effort to display as accurately as possible the colors and images of our products. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

Orders and Payment

We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

International Shipping and Customs

All orders are shipped from our facility to the address you provide. As the importer of record, you are responsible for ensuring the product can be lawfully imported to the destination country (China).

You, the customer, are responsible for all import duties, taxes, and any other customs-related charges. one2shop is not responsible for any delays or seizures by customs authorities. Please check with your local customs office for more information before placing an order.

Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of one2shop.

Limitation of Liability

In no case shall one2shop, our directors, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind.

Governing Law

These Terms shall be governed in accordance with the laws of Malaysia, without regard to its conflict of law provisions.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time.

Contact Us

If you have any questions about these Terms, please contact us at sales@one2shop.online.